Privacy Statement
This Privacy Policy explains how Wish King collects, uses, stores and protects personal and technical information when you use our online casino and sportsbook services. We take your privacy seriously and aim to be clear about what we collect, why we collect it and how you can manage your information. This page covers the main categories of data, how we handle it and the choices available to you.
Types of data we collect
Personal data
When you register an account or contact support we collect personal details you provide, such as your name, date of birth, email address, phone number and identity documents where required for verification. We use these details to create and maintain your account and to meet legal and security obligations.
Technical data
We collect technical information about your device and connection, including IP address, browser type, operating system, device identifiers and usage data. This helps us keep the site working reliably and secure, and to diagnose problems.
Transactional data
Transactional information covers deposits, wagers, wins, losses, bonuses used and withdrawal activity. We also store payment method details and related transaction records to process payments and prevent fraud.
How we use your information
We use collected data to operate your account, process transactions, verify identity, prevent fraud, provide customer support and comply with legal obligations. Aggregated and anonymized data may be used for analytics and service improvement. Where we use personal data for marketing, we will do so only with your consent or where permitted by law.
Data protection practices
We protect information using technical and organisational measures designed to prevent unauthorised access, disclosure or loss. Access to personal data is limited to authorised personnel and trusted service providers with a need to know. While we take steps to secure data, no online transmission can be guaranteed fully secure.
Cookies and tracking technologies
We and our partners use cookies, web beacons and similar tools to personalise your experience, remember preferences, support security, measure site performance and run analytics. Most browsers allow you to manage or block cookies; please note that blocking certain cookies may affect site functionality.
User rights
You have rights over your personal data, including the right to access, correct, request deletion or restrict processing where applicable. You may also withdraw consent for specific uses of your data. Certain rights may be limited for legal or security reasons.
Access, correction and deletion
You can review and update many account details through your account settings. To request access, correction or deletion of other information, please contact our support team via your account or at [email protected]. We will respond to valid requests in line with applicable obligations.
Information sharing and third parties
We share data with third-party service providers who assist with payments, identity verification, security, analytics and customer support. We may also disclose information when required by law or to protect rights and safety. Where possible we limit shared data to what is necessary for the service.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on this page and, when appropriate, notified via the site or your registered contact details. Please check this page periodically for the latest information.