Responsible Gambling Policy
At Wish King we take responsible gambling seriously. We want play to stay fun and under control, so we provide clear information and practical tools to help you manage your account activity. If you ever feel play is becoming a problem, we encourage you to act early and use the controls available or seek professional support.
Our player protection principles
We are committed to promoting safer play and protecting vulnerable players. We support measured, informed choices and make tools available so you can manage how much time and money you spend. We respect privacy and handle all requests for account controls and exclusions promptly and confidentially.
Activity-control tools
To help keep play under control, we offer a range of account tools you can set or change from your account area. These commonly include:
- Deposit limits - set how much you can add to your account over daily, weekly or monthly periods
- Loss limits - cap the amount you can lose over a chosen timeframe
- Session limits and reality checks - control how long you play and receive periodic reminders
- Time-out - short-term breaks from your account for a chosen period
- Self-exclusion - longer-term account closure if you need an extended break
Setting deposit and loss limits
Limits are a practical first step to manage spending. We recommend choosing values that match your entertainment budget and adjusting them only after a cooling-off period. You can raise limits later subject to any delay periods that help prevent impulsive changes.
Time limits and session controls
Short breaks and session reminders can reduce impulsive play. Use session limits to set how long you play in a single sitting and enable reality checks to get a regular prompt showing time and activity. These tools are effective for keeping play within healthy boundaries.
Self-exclusion and account breaks
If you need a longer break, self-exclusion lets you close your account for a defined period. During self-exclusion your access to the account is blocked and we will not promote gambling to you. If you choose to return, the account re-opening may include verification steps to support safer play.
Signs of problematic behaviour
Be aware of warning signs such as chasing losses, neglecting obligations, borrowing to play, feeling anxious about play, or spending more time than intended. If you notice these changes in yourself or someone close to you, take steps to limit play and seek support.
Tips for maintaining control
Plan a budget for entertainment, set realistic deposit and session limits, avoid gambling when stressed or using substances, and treat gambling as a form of paid entertainment rather than a way to make money. Share your plans with someone you trust for added accountability.
Professional help and support
If you need specialist help, consider contacting local support services or a qualified counsellor. There are professional organisations and helplines that provide confidential advice and treatment for gambling-related harm. If you would like assistance using our tools or arranging account restrictions, contact our support team through your account and we will help you through the process.