Contact Us
Our support team is here to help with questions, account-related issues, technical concerns, or general feedback. If you need help with registration, deposits, withdrawals or game access, contact us via email, live chat or phone and we’ll respond promptly. For account security or payments, our dedicated teams can guide you through verification steps and transaction queries. We offer convenient communication channels and quick response times during business hours.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat and email, average reply within a few hours) |
| General enquiries | [email protected] (billing, verification and corporate queries) |
| Affiliate enquiries | [email protected] (partner onboarding and reporting) |
| Phone | +1 416 583 7294 (available for account assistance) |
| Working hours | Mon-Fri, 09:00-21:00; Sat-Sun, 10:00-18:00 |
Email Support
Email is the preferred method for detailed requests, account-related issues, or any situation that requires explanations or documents. Please include a clear subject line and up-to-date contact details so we can respond without delay. Attach relevant files and state your account ID when applicable to speed up verification and resolution.
Submit your enquiry
Response Time
Our support team aims to answer most inquiries within one business day. Simple requests are handled quickly, while complex issues may take longer depending on their nature or account concerns and any documents required. If more time is needed we'll confirm expected timelines and provide regular updates until your question is resolved.
Feedback
Wish King - Canada
Welcome offers vary by market. Promotional material for other regions shows a large welcome package - up to $6,000 plus 300 free spins - and an app offer of 125% up to $600 plus 100 free spins. Exact bonus mechanics, wagering and eligibility for Canadian players are not fully specified. Check the cashier and bonus terms before claiming any offer.
Sign-up and verification
Registering follows a standard flow: create an account, verify your email or phone, then deposit to activate bonuses. Like most sites, identity and address verification are likely required before the first withdrawal. Specific KYC steps and approval timelines are not listed and may vary by account.
Games and lobby
The site presents typical casino sections such as slots, live casino and table games. No specific game titles or total game count are listed in the public snippets, so check the game lobby for available providers and featured games in Canada.
Payments and withdrawals
Payment options for Canadian users should be checked in the cashier. Common Canadian methods include Interac, Visa Debit, MuchBetter, Instadebit and e-wallets, but which methods are supported by Wish King is not clearly documented. Minimums, processing times and fees are not specified publicly and may depend on the chosen method.
Mobile access
Pages for an Android APK and an iOS app are referenced for some markets, indicating native app support may exist. App availability and store listings for Canada are not confirmed; use the downloads page or your device store to verify compatibility.
Security and fairness
No clear licence number or issuing authority is displayed in the accessible material. Independent audit or RNG certification is not referenced. Players should confirm licence and audit details directly with support before depositing.
Responsible play
The site includes a Responsible Gambling section in its terms, suggesting standard tools may be available, such as deposit limits, time-outs and self-exclusion. Exact tool settings and links to local Canadian support organisations are not shown and should be confirmed in account settings or with support.
Customer support
User feedback mentions friendly support, but official channels and hours are not listed. For enquiries use [email protected] or the in-site help options to request verification, payment details or responsible-gambling assistance.
Pros and cons
Pros: Large advertised welcome package for some markets; mobile app pages referenced; responsive mobile site and helpful support reported.
Cons: No clear licence or jurisdiction published; payment and withdrawal details not visible; independent audits and detailed bonus terms are not available publicly.
Short brand summary
Wish King appears as an online casino brand with strong promotional emphasis and dedicated mobile app pages for certain regions. Public information is limited on licensing, payments and full game lists, so Canadian players should verify key details with support before making deposits.
If you have feedback, suggestions or ideas for improving the site, please tell us. We review every message carefully and use input to improve features, fix issues and make the site easier to use. Your feedback helps shape updates and ensures a better experience for everyone.