Terms of Use

These Terms and Conditions set out the rules that apply when you use Wish King. They explain the relationship between the platform and registered users, describe basic rights and responsibilities, and outline how we operate key services such as account access, promotions, deposits and withdrawals. By using the site or any associated apps you agree to comply with these terms and any related policies that we publish.

Account responsibilities

When you register an account you are responsible for keeping your login details secure and for any activity carried out under your account. Do not share passwords or allow others to use your account. We may suspend or close accounts that show signs of fraud, chargebacks, money laundering, or other abusive behaviour.

Account security and access

Keep your contact information up to date so we can reach you about account issues, payments, or verification. If you suspect unauthorised access, contact support immediately at [email protected]. We reserve the right to require you to change credentials or to lock access while we investigate.

Verification

To protect players and to comply with standard operating checks, we may ask for identity and address documents before allowing certain account actions, including withdrawals. Failure to provide requested documents may result in delayed or declined payouts.

Eligibility requirements

You may only open one account and must meet any legal age and jurisdictional requirements that apply where you live. It is your responsibility to confirm that using the service is lawful in your area. Accounts opened by ineligible users may be closed and funds returned where appropriate and permitted.

Acceptable platform use

Use the site only for lawful gaming and related activity. Prohibited conduct includes, but is not limited to, cheating, collusion, using automated play bots, creating multiple accounts to gain advantage, and any attempt to manipulate games or promotions. We may limit, suspend or close accounts that breach these rules.

General bonus and promotion rules

Promotions, free spins and welcome bonuses are subject to specific terms that apply to each offer. Eligibility, wagering requirements, eligible games, maximum bet while wagering, expiry and other conditions vary by promotion. We reserve the right to alter, suspend or withdraw any promotion at our discretion and to withhold bonus funds where abuse is suspected.

Deposits and withdrawals

Payment options, minimum and maximum values, processing times and any fees are published in the cashier. We may require additional checks before processing withdrawals. Payouts may be delayed or refused if account verification is incomplete, if there are legal restrictions, or if suspicious activity is identified.

Payment checks

We may ask you to confirm ownership of payment methods or provide supporting documents for deposits and withdrawals. All requests should be completed promptly to avoid processing delays.

Dispute resolution

If you have a complaint, contact [email protected] with full details. We will review and respond as soon as reasonably possible. If a satisfactory resolution cannot be reached through our support team, we will outline available escalation steps. Our decisions will be based on the evidence available and the applicable terms.

Updates to terms and conditions

We may update these Terms from time to time. Material changes will be posted on the site and, where appropriate, notified to registered users. Continued use of the service after changes are posted constitutes acceptance of the revised Terms. If you do not agree with an update, stop using the service and contact support.